European Warehouse Shipping Policy
Shipping Policy
1. The order will be processed and dispatched within 1 to 3 working days. Usually, it will arrive within 3 to 7 working days after dispatch. Please note that we do not ship on weekends.
2. Once your order is dispatched, we will send you tracking information by email. You can use the provided tracking number to track your package on the following website: https://www.17track.net/en
Please be patient and wait for 1 to 2 days after the shipment. Then you can check the tracking information on the website.
3. Before the product is shipped, you can cancel the order or change the delivery address at any time. However, once the order has been shipped, we will not be able to process refunds or change the address.
4. The countries where we can use the DDP (Delivered Duty Paid) shipping method are those where you do not need to handle customs clearance procedures or pay customs duties. If you have paid customs duties, please keep the payment document and contact us:service@ugovape.com
We ship to most European countries
Carriers: UPS Express/DPD Express/DHL Express/GLS Express