Shipping policy
π¦ Shipping Policy
Welcome to UGOVAPER!
π Shipping Costs
Order Value | Shipping Fee
Orders over €29.99 — FREE Shipping
Orders under €29.99 — Flat rate €4.99
β±οΈ Processing & Delivery Times
All orders are shipped from our within Europe warehouse.
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Order processing time: 1–2 business days
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Orders placed on weekends or holidays will be processed on the next business day.
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Estimated delivery time: 5–7 business days after shipment
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Coverage: Europe States only (we ship to all Europe )
πHeads up! Please expect a longer wait for shipping for the pre-order item. Make sure to read the description for details before you buy!
π Shipping & Delivery Notes
Please note:
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Orders are processed Monday to Friday only (excluding weekends and holidays).
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Delivery times may occasionally be extended by 1–3 business days due to logistics, weather conditions, holidays, or high order volumes.
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Once your order is shipped, you will receive a tracking number by email.
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In most cases, packages are delivered directly to your mailbox or doorstep and do not require a signature.
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For EU orders, there are no additional customs duties. The price you see at checkout is the final amount.
π¦ Packaging & Fulfillment
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All orders are shipped in standard, secure packaging.
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Orders are fulfilled and dispatched from within the EU.
ποΈ After-Sales Support
If you experience any issues with shipping or delivery, please contact us at:
π§ service@ugovapor.com
If your order is lost or does not arrive, we will arrange a refund or reshipment according to our support policy.
Please Notice: The final interpretation is owned by UGOVAPORE
Thank you for choosing UGOVAPER!