Shipping policy

πŸ“¦ Shipping Policy

Welcome to UGOVAPER!


🚚 Shipping Costs

Order Value | Shipping Fee
Orders over €29.99 — FREE Shipping
Orders under €29.99 — Flat rate €4.99


⏱️ Processing & Delivery Times

All orders are shipped from our within Europe warehouse.

  • Order processing time: 1–2 business days

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Estimated delivery time: 5–7 business days after shipment

  • Coverage: Europe States only (we ship to all Europe )

πŸ‘‹Heads up!  Please expect a longer wait for shipping for the pre-order item. Make sure to read the description for details before you buy!


πŸ“Œ Shipping & Delivery Notes

Please note:

  • Orders are processed Monday to Friday only (excluding weekends and holidays).

  • Delivery times may occasionally be extended by 1–3 business days due to logistics, weather conditions, holidays, or high order volumes.

  • Once your order is shipped, you will receive a tracking number by email.

  • In most cases, packages are delivered directly to your mailbox or doorstep and do not require a signature.

  • For EU orders, there are no additional customs duties. The price you see at checkout is the final amount.


πŸ“¦ Packaging & Fulfillment

  • All orders are shipped in standard, secure packaging.

  • Orders are fulfilled and dispatched from within the EU.


πŸ›ŽοΈ After-Sales Support

If you experience any issues with shipping or delivery, please contact us at:
πŸ“§ service@ugovapor.com

If your order is lost or does not arrive, we will arrange a refund or reshipment according to our support policy.

Please Notice: The final interpretation is owned by UGOVAPORE


Thank you for choosing UGOVAPER!